Call Center Products
Sales and Service CSI Follow Up
Program Details:
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Data Mining Campaigns
Campaigns include:
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Inbound Sales and Service Call Performance Monitoring
Program Details:
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Gain valuable insight into sales and service operations to proactively address Customer complaints and concerns while increasing overall Customer
Satisfaction.
The Consumer today shops differently, has more choices and has minimal loyalty
to a specific Manufacturer. More than ever, Dealers need to market to their existing
data base of Customers to generate showroom traffic. Dynamic’s team of certified appointment specialists completes the heavy lifting on outbound sales and service marketing campaigns to set appointments and provide incremental opportunities for Dealerships. 
70% - 90% of Consumers today will place a phone call prior to walking into a Dealership. The national average for setting an appointment on the initial Inbound phone opportunity is 5%- 10%. Dynamic call agents will evaluate your inbound sales and service phone opportunities to assist your Managers in improving performance and accountability.
Sales and Service CSI Follow Up
Program Details:
|
Data Mining Campaigns
Campaigns include:
|
Inbound Sales and Service Call Performance Monitoring
Program Details:
|